Shipping and Delivery

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At Piercefits, we want your furniture to arrive safely and in the condition you expect. Because furniture often requires more careful handling than smaller items, please take a moment to read through how our shipping process works.

Order Processing

Orders are typically processed within 1 to 3 business days after payment has been confirmed. Larger or made to order furniture pieces may require additional preparation time, which will be noted on the relevant product listing where applicable.

Shipping Times

Once shipped, delivery times generally depend on your location, the size of the item, and the shipping method used. Standard delivery within Germany usually takes between 5 and 10 business days. Deliveries to other countries within the European Union may take between 7 and 15 business days.

Larger furniture items are often sent via freight carriers rather than standard parcel delivery, which can affect both delivery time and the delivery process itself, such as requiring someone to be present to receive the item.

These timeframes are estimates and not guarantees, as delivery can be affected by factors outside our control, including:

1. Carrier or freight delays.

2. Customs processing for international shipments.

3. Public holidays.

4. Extreme weather conditions.

5. Unforeseen logistical issues.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, the size and weight of your order, and the shipping method chosen. Any applicable shipping fees will always be shown to you before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information where available, so you can follow your delivery.

Incorrect Shipping Information

Please double check your shipping address before completing your order. Piercefits is not responsible for delays or non delivery caused by incorrect or incomplete address information provided at checkout.

Lost or Damaged Packages

If your order arrives damaged or does not arrive at all, please contact us at info@piercefits.com as soon as possible, ideally with photos of the packaging and item, so we can assist you and work with the carrier to resolve the issue.

Questions

If you have any questions about the status of your order or our shipping process in general, feel free to reach out to us at info@piercefits.com.